Return & Refund Policy

At [Your Store Name], customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

🔄 Returns

We accept returns within 7 / 10 / 14 days of delivery (choose what fits your business).

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received

  • The product must be in its original packaging

  • A valid proof of purchase (order ID or invoice) is required

❌ Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, etc.)

  • Personal care & hygiene products

  • Customized or made-to-order items

  • Digital products or downloadable items

  • Gift cards

🔁 Return Process

To initiate a return:

  1. Contact us at [rohanjaiswal2908@gmail.com] within the return period

  2. Share your order ID and reason for return

  3. Our support team will guide you through the next steps

Please do not send products back without contacting us first.

💸 Refunds

Once we receive and inspect the returned item:

  • You’ll be notified about the approval or rejection of your refund

  • If approved, the refund will be processed to your original payment method

  • Refunds may take 5–10 business days, depending on your bank or payment provider

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping charges are non-refundable

  • We recommend using a trackable shipping service

🔄 Exchanges

We replace items only if they are defective, damaged, or incorrect.
For exchanges, contact us at [rohanjaiswal2908@gmail.com] with images of the product.

📦 Damaged or Wrong Products

If you receive a damaged, defective, or wrong product:

  • Contact us within 48 hours of delivery

  • Share clear images or videos for verification

  • We’ll arrange a replacement or refund as applicable

📞 Contact Us

For any questions regarding returns or refunds, feel free to reach out:

📧 Email: [rohanjaiswal2908@gmail.com]
📞 Phone: [Your Contact Number]

Note: This policy may change without prior notice. Please review it periodically.

If you want, I can:

  • Customize this for India-specific laws

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